What we store
A plain-language breakdown of every piece of data MX VPN keeps — and everything it does not.
"No logs" is easy to claim and hard to verify, so here is the whole picture in plain language. Running an account system and a free tier requires a small amount of data. This is all of it — and everything we deliberately do not keep.
What we store
Each item exists for a specific operational reason, listed alongside it.
| Data | Why we need it |
|---|---|
| Account identifier | To recognise you at sign-in. Passwords are stored only as a secure hash, never in readable form. |
| Email or messaging handle (optional) | Only if you provide one — for support, purchases, and account recovery. |
| Plan and expiry | To know which plan applies to your account. |
| Data volume used | A byte counter, so free-tier allowances and premium entitlements can be enforced. It is a number only — never linked to what you accessed or when. |
| Device count | To enforce the device limit on your plan. |
| Rewarded-ad count | To grant the bonus data you earned and prevent abuse of the reward system. |
| App and device technical data | App version, operating system, device type, and language — to deliver and troubleshoot the connection. |
| Support messages | Kept only if you write to us, so we can help you. |
What we never store
None of the following is recorded anywhere in our systems, which is why we cannot produce it — for anyone.
- Your browsing history or the sites, services, and apps you reach
- The content of anything you send through the connection
- DNS queries linked to your identity
- Destination addresses or domains you connect to
- Session logs tying your activity to your identity
- Your originating IP address linked to your activity
- Precise location, contacts, photos, or files on your device
Because these records do not exist, they cannot be produced, sold, or surrendered — by us or by anyone else. The full legal detail is in our Privacy Policy.